- Priority - Medium
- Affecting System - All Servers
Servers BIL - CLO - MEL and SMX are normally restarted after maintenance at the start of each month. Brief outage my be experienced why this 5 minute proceedure is carried out, normally in the early hours. You can identify which server your hosted account resides in your cPanel. Uptime below indicates uptime for each server since last restart or sheduled maintenance.
If your server is unavailable for a network issue or some other reason, our SMX (Spare Mail eXchange) server is a redundancy mail server. Meaning is whilst your server may be unavailable. All your mail will go to the SMX, when your server becomes available again SMX will send all mail gathered to your server to be downloaded by you. We love it!
Kanga Hosting Technical Support
- Date - 20/04/2017 07:00
- Last Updated - 30/01/2019 05:32
Below is a real-time overview of our servers where you can check if there's any known issues.