KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for websites : http://www.kangahosting.com.au and http://www.kangahosting.net.au These websites are operated by KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS.
Bank Account Privacy
We know customers are concerned about banking security. KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS use one of the worlds largest funds transfer agencies PayPal Australia - If you choose to use your personal PayPal account to pay for our web hosting services, your personal banking details are not be given to KANGA HOSTING AUSTRALIA.
Credit Card Privacy
We know customers are concerned about credit card security. KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS uses SecurePay Australia to provide a secure environment for the authorisation of credit card and charge card transactions. Confidential information including card details are encrypted using industry standard SSL 128-bit encryption technology. We maintain a SECURE SERVER, clients who make purchases via credit card can have all confidence that your your details are SECURED and ENCRYPTED to the latest ssl (Secure Socket Layer) industry standards available.
If you have questions or concerns regarding this statement, you should first contact our web site coordinator via our secure web mail form or write to us by snail mail at:
KANGA HOSTING AUSTRALIA | QCLICK WEB SOLUTIONS
PO Box 365
ABN: 55 659 756 709
In general, you can visit this Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS requests identifying information when you:
Register a DOMAIN NAME on our web site.
Place an order for our WEB HOSTING services.
Provide feedback to an ONLINE SURVEY or tell us about an idea or suggestion.
Participate in a rebate program, CONTEST, or other promotional offer.
Request a SPECIAL SERVICE.
REQUEST INFORMATION from TECHNICAL SUPPORT or our ACCOUNTS DEPARTMENT.
In these instances, KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.
What we will do with your information
If you choose to give us personal information for any of the purposes above, this information is retained by KANGA HOSTING AUSTRALIA and will only be used by KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What others may do with your information
KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time KANGA HOSTING AUSTRALIA may use agents or contractors who will have access to your personal information to perform services for KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS (such as DATABASE MAINTENANCE, SERVER MAINTENANCE), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS.
In addition, KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
Billing Software Service
The KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS billing and support software package known as WHMCS is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the web sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account.
You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use your your username and password sent to you when your first signed up with KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS.
When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.
Third Party Links
KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.kangahosting.com.au , KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS cannot control, and has no responsibility for, privacy policies or data collection activities at another web site.
Children Privacy Action
KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to Policy
KANGA HOSTING AUSTRALIA or QCLICK WEB SOLUTIONS
PO Box 365